Role-based training for marketers, developers and architects building with Appice. Industry tracks for banking, telco, healthcare, insurance, government and wealth management.
Each track is built around the work the role actually does — not generic product walkthroughs. Modules build on each other; certification confirms operational competence.
Lifecycle · Engagement · Growth
Run real-time customer journeys, configure decision rules, and measure lift across channels — without engineering tickets for routine changes.
SDKs · APIs · Webhooks
Wire your apps and backend into Appice — capture signals, send events, receive decisions, ship integrations that survive in production.
Platform · Integration · Governance
Design Appice into the enterprise stack — deployment models, integration with core systems, audit and compliance posture.
Layer industry context onto any role-based track. Use cases, regulators, integration patterns and reference data tuned to the sector your team actually operates in.
RBI / SAMA / MAS, Finacle / Temenos, NBO and churn flows.
BSS / OSS, recharge nudges, churn and ARPU growth.
HIPAA-aware patient and member journeys, adherence flows.
Renewal, claims, persistency and consent-aware servicing.
Citizen-service uptake, multilingual, transparency reporting.
Portfolio events, RM alerts, premium client journeys.
Most enterprise training is product-tour theatre. Academy is structured around the operational work each role does in the first 90 days of an Appice deployment.
You learn the workflows your role owns — not a generic feature tour. Every module ends in a working artefact you can ship.
Certification is graded on a real exercise — not a multiple-choice quiz. We score the deliverable, not memorisation.
Every track is taught with audit trails, consent, governance and on-prem realities baked in — not added at the end.
Each track ends in a portfolio of working artefacts — runnable journeys, integrated SDK code, deployed reference architectures. Pick what's relevant to your role.
Each year Appice Academy recognises the practitioners shaping the future of customer decisioning in their organisations. Featured in Appice's annual report, on our LinkedIn, and at our customer summit.
Get in touch →Cohort-based, with live sessions, recordings and one-on-one office hours. Self-paced for individual contributors; tailored sprints for enterprise teams.
Pick role tracks and industry overlays. Confirm cohort dates and team size.
Live session covering the platform, the work to be shipped and the certification criteria.
Module-by-module work in your own tenant or a sandbox. Office hours every week.
Submit the portfolio artefact. We grade it. You ship a public Appice Academy certificate.
Marketers, developers and architects working with Appice — whether you're an internal customer team, a partner SI, an advisory firm or an academic institution training the next cohort of engagement architects.
Pricing depends on cohort size, tracks and industry overlays. Individual contributors at customers and partners often access subsidised seats. Get in touch for a quote.
Remote by default (live sessions plus recordings). For enterprise teams of 10+ we can run in-person sprints in Bangalore, Mumbai, Riyadh, Dubai and Singapore.
Role-based tracks are typically 4–6 weeks of part-time effort. Industry overlays add 1–2 weeks. Architects who commit full-time often complete the path inside 3 weeks.
The Appice Academy certificate is recognised across the Appice partner network. Certified practitioners are eligible for the Top 50 Engagement Architects recognition each year.
Yes — system integrators and academies can white-label tracks for their own teams or clients. Get in touch to discuss.
Looking to train your team, certify your partners or learn for yourself? Send us a note and we'll get back with the right next step.